Closing the Loop
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"Eliel Saarinen once said, "Always design a thing by considering it in its next larger context - a chair in a room, a room in a house, a house in an environment, an environment in a city plan." Today, user-centered designers are ignoring the bigger picture to focus exclusively on the user and their individual relationship with a product or service. For example, we build educational software to make it easy for students to use without regard to broad systemic forces like educational policy and racial inequality. This book will arm designers with the practical tools they need to think bigger by ...
"Eliel Saarinen once said, "Always design a thing by considering it in its next larger context - a chair in a room, a room in a house, a house in an environment, an environment in a city plan." Today, user-centered designers are ignoring the bigger picture to focus exclusively on the user and their individual relationship with a product or service. For example, we build educational software to make it easy for students to use without regard to broad systemic forces like educational policy and racial inequality. This book will arm designers with the practical tools they need to think bigger by engaging in systems thinking for equitable outcomes. I've worked on bridging the gap between systems thinking and design, creating and teaching methods that allow designers to be more intentional about anticipating and addressing the broad impact of their work"--
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