Building Cultures and Climates for Effective Human Services

Understanding and Improving Organizational Social Contexts with the ARC Model

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Many healthcare, behavioral health, and social service organizations provide ineffective services. In Building Cultures and Climates for Effective Human Services, the authors use their own case examples, nationwide studies, and randomized controlled trials to explain how these organizations can remove service barriers and support the use of evidence-based practices and other innovations by changing their cultures and climates.