BPR, Information Technology Capability and Organisational Performance

BPR, Information Technology Capability and Organisational Performance

Impact of Business Process Re-engineering Factors & Information Technology Capability on Nigerian Bank performance

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Business process re-engineering (BPR) is a fundamental rethinking and radical redesign of processes to achieve dramatic improvements in a critical quantum leap of contemporary measures of performance, such as cost, quality, service, and speed. It is a management concept that seeks to split away from the old-fashioned and traditional processes to new ways of organizing people, processes and the use of IT to achieve better results that are of help to organisations. To survive and excel in dynamic business environment, organisational performances become the main concern for the banks in Nigeria. ...