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Blue Ocean Strategy - An insight into the Future of Customer Relationship Management
Christian Gondek
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Blue Ocean Strategy - An insight into the Future of Customer Relationship Management

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Seminar paper from the year 2011 in the subject Business economics - Customer Relationship Management, CRM, grade: 1,3, University of Applied Sciences Essen, course: Strategic Management, language: English, abstract: This paper contains a Strategic Management Assignment written in 2011 for a MBA course at the FOM in Germany. It demonstrates how to easily apply the Blue Ocean Strategy in order to draft an insight into the future of Customer Relationship Management. The author introduces a flexible assessment of Blue Ocean Strategy based on the assignment's requirement of 1.500 words only. /// D...