Dan Gingiss
Broschiertes Buch

Becoming The Experience Maker (2nd Edition)

Turn Everyday Interactions into Remarkable Customer Experiences

Versandkostenfrei!
Versandfertig in 1-2 Wochen
17,99 €
inkl. MwSt.
Weitere Ausgaben:
PAYBACK Punkte
9 °P sammeln!
In today's competitive marketplace, companies can no longer compete on price or product alone. The real game-changer? Customer experience. But creating remarkable experiences that customers want to share doesn’t have to be complicated or expensive. In Becoming The Experience Maker, Dan Gingiss introduces the proven WISER framework-Witty, Immersive, Shareable, Extraordinary, and Responsive—showing businesses how to transform ordinary customer interactions into powerful word-of-mouth marketing opportunities. Packed with 50+ real-world case studies from a variety of industries, this book prov...