Assessment of Balanced Scorecard Implementation and its Challenges. The Case of Ethiopian Railways Corporation

Assessment of Balanced Scorecard Implementation and its Challenges. The Case of Ethiopian Railways Corporation

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Research Paper (postgraduate) from the year 2019 in the subject Business economics - Business Management, Corporate Governance, grade: 3.68, , language: English, abstract: The Balanced Score Card (BSC) is one of the most popular Public service reform initiatives in Ethiopia that tries to translate a company's strategic direction and objectives into actionable initiatives and measurements. The major purpose of this study was to assess the status and challenges faced while implementing the balanced scorecard reform initiative in ERC. Descriptive method of research with a mixed approach of qualit...