Applied Operational Research with SAS

Ali Emrouznejad is a reader in the Operations & Information Management Group at Aston Business School. Dr. Emrouznejad is a senior editor and one of the founding members of the Data Envelopment Analysis Journal and an associate editor of the IMA Journal of Management Mathematics. He is also co-founder of Performance Improvement Management Software (PIM-DEA) and maintains a website for DEA users at www.deazone.com He earned a Ph.D. in operational research and systems from Warwick Business School. His research interests include performance measurement and management, efficiency and productivity analysis, and data mining. William Ho is the BAM course director and a senior lecturer in the Operations & Information Management Group at Aston Business School. Dr. Ho is an editorial board member of the International Journal of Advanced Manufacturing Technology and an associate editor of OR Insights. He earned a Ph.D. in operations research from the Hong Kong Polytechnic University. His research interests include supply chain management, transportation and logistics management, production and operations management, and operations research.