An Investigation into TQM Drivers/Enablers using Structural Modeling
Johan Veltmeyer
Broschiertes Buch

An Investigation into TQM Drivers/Enablers using Structural Modeling

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This book describes a research project is an investigation into the totality, and hierarchical nature of Total Quality Management (TQM), where TQM is defined as a set of management principles that create an effective umbrella covering all management activities and practices. This contributes to the much-sought understanding and guidelines for management needed to tackle the array of elements of known management models, directives, fads and initiatives. Overall, the TQM model described has some unique features. These include the empirically validated measure and ranking of each element to provi...