Amazon Connect - Up and Running
Jeff Armstrong
Broschiertes Buch

Amazon Connect - Up and Running

Improve your customer experience by building logical and cost-effective solutions for critical call center systems

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Explore Amazon Connect, from implementing call flows and creating AI bots to integrating artificial intelligence solutions and analyzing critical customer sentiment Key Features:Discover how to integrate chat with Connect to allow organizations to reduce operations costs Leverage machine learning to perform natural language processing (NLP) for analyzing customer feedback and trends Learn how to integrate your enterprise application with Amazon Connect Book Description: Amazon Connect is a pay-as-you-go cloud contact center solution that powers Amazon's customer contact system and provides an ...