Steve Zack has been a technician, technical engineer, and automotive technical instructor for most of his career. As an automotive technical instructor for Bosch, OTC, Mr. Zack taught technicians around the world how to use their electronic test equipment to diagnose difficult drivability and electronic issues using a hands-on approach. In 2017, Mr. Zack was the recipient of the ASE Training Managers Council (ATMC) National Excellence in Training Award. He held ASE Master and ASE L1 certifications and is a US EPA-certified Emission Master Instructor. He has been published many times, been featured in multiple diagnostic videos, and holds numerous automotive patents. Mr. Zack recently retired from Bosch, OTC after 28 years. He spends his time with family discovering how things work, riding his Moto Guzzi motorcycle, and thinking about the next great patent. Kurt Shadbolt has over 37 years of experience as a technician and educator in the automotive industry. As a technician, he specialized in electrical, drivability, and diagnostics. Mr. Shadbolt has instructed at the high school, technical, and community college levels, and he has provided instruction at BMW/MINI and Lucid Motors manufacturer trainings as well as at numerous train-the-trainer and webinar events. Mr. Shadbolt is an ASE Master Technician with C1, L1, L3, and L4 certifications and is a California Bureau of Automotive Repair certified instructor. He is also a California licensed smog check inspector and repair technician and MACS-certified instructor. He has extensive experience in curriculum development and has completed work for multiple manufacturers, the State of California, regional grant projects, and various levels of public education. Currently, Mr. Shadbolt is a faculty member in the automotive department at Chabot College in Hayward, California, where he focuses on hybrid, EV, and ADAS. Scott Brown is a professional automotive service technician and an independent automotive service and repair facility owner with over 38 years of professional experience. He is the owner of Connie and Dick's Service Center, Inc., an automotive service and repair shop and ADAS service training center. Dedicated to service industry relations, Mr. Brown is the former Industry Relations Manager and President of the International Automotive Technicians Network (IATN). He is also the founder of Diagnostic Network, an online community platform for automotive service industry professionals. Mr. Brown is currently an ASE Master Automotive Technician who holds L1, L3, and L4 certifications and is on the Board of Directors for NASTF, ASC-CA, and AMI. He is also a technical instructor with a strong focus on vehicle electronics; vehicle network communications; engine performance; automotive service information systems; and ADAS service, diagnostics, and repair.
