A Physician Guidebook to the Best Patient Experience

Bo Snyder, FACHE, is a healthcare consultant, speaker, and coach. He began his career with Bronson Healthcare Group, serving in several administrative roles for 18 years. In his last few years with the organization, Snyder was deeply involved in efforts that led to Bronson's receipt of the Malcolm Baldrige National Quality Award in 2005. Inspired by the dramatic impact of the changes there, he formed his own consulting firm, Bo Snyder Consulting, Inc., to help other organizations similarly transform. Snyder volunteers his time as a Baldrige examiner at the national and state levels, and he has led Baldrige teams and site visits. He has a passion for helping C-suite executives make decisions that have big impacts, and he is equally energized on the front line with the doctors, nurses, and others who directly benefit patients.