A Guide to Global Best Practice and Standards in Km

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In November 2018, the International Standards Organization (ISO) published its new standard on knowledge management - ISO 30401. This is the first standard on knowledge management (KM) ever to be introduced and is global and industry agnostic. The standard came about due to an increasing recognition of the need for, and importance of, Knowledge Management, as well as a certain amount of ambiguity in the understanding of what KM is. The standard begins by defining eight key principles of knowledge management, which taken together form the basis of best practice in the discipline, before going i...