David A. Shore

Launching and Leading Change Initiatives in Health Care Organizations

Managing Successful Projects

• Gebundenes Buch

Produktbeschreibung

Implement change that fosters sustainable growth and better patient care
Health care projects depend on astute management of change. But more than anything else, they depend on leaders who pay attention, who understand the importance of starting right, and who know how to launch projects that succeed. If leaders can increase the percentage of successful projects, patients, and practitioners everywhere will be better off and so will the organizations that depend on these projects for innovation.

In Launching and Leading Change Initiatives in Health Care Organizations: Managing Successful Projects . Author David A. Shore of the Harvard School of Public Health speaks directly to the health care leaders and managers who see the need for change, but keep encountering nearly insurmountable challenges. Through his research, Shore discovered that most implementation failures occur because of a poor launch, and that strengthening processes and operations during the early weeks of a new project is a key to continued success. The book covers issues like:

The preliminary groundwork that cultivates a stronger launch
Systematic and selective project selection
Building the team that accomplishes change
Skill-building and record-keeping systems that foster sustainable growth
Launching and Leading Change Initiatives in Health Care Organizations gives leaders and managers the practical, easy-to-implement ideas and methodologies to start and manage projects successfully.

Produktdetails

• Jossey-Bass Public Health/Health Services Text
• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 176
• Erscheinungstermin: 27. Mai 2014
• Englisch
• Abmessung: 229mm x 152mm x 18mm
• Gewicht: 366g
• ISBN-13: 9781118099148
• ISBN-10: 1118099141
• Artikelnr.: 40078168

Autorenporträt

DAVID A. SHORE, PhD, is former associate dean of the Harvard School of Public Health and founding director of the Program in Program Management. He is on the faculty of Harvard University and Adjunct Professor of Organizational Development and Change at the University of Monterrey Business School, Mexico. His previous book is Forces of Change: New Strategies for the Evolving Health Care Marketplace (also from Jossey-Bass).

Inhaltsangabe

List of Figures and Tables ix Preface xi Acknowledgments xvii The Author
xix PART 1 Changing Health Care 1 Introduction: The Need for Change 2
Chapter 1: How Organizations Can Really Change 7 A Better Approach 9 From
"Projects" to Change Events 14 Chapter 2: Criteria for an Initiative's
Success 19 Failure Rates 20 Doing the Right Thing Right 21 Appropriate
Measures of Success 24 Careful Management of Risk 26 Chapter 3: Planning:
Seeds of Success and Failure 31 A Time for Planning 32 Learning from
Failure 35 PART 2 Select the Right Projects 41 Introduction: The Crowded
Runway 42 Chapter 4: Identifying and Creating the Right Initiatives 47
Change Initiatives as Strategic Planning 48 Where Good Project Ideas
Originate 53 Developing Project Concepts 55 Chapter 5: Selecting,
Prioritizing, and Monitoring Change Initiatives 61 The Project and
Portfolio Management Review Board 63 Criteria for Project Selection 66
Prioritizing Projects 72 Monitoring Projects 78 PART 3 Choose the Right
People 83 Introduction: How Important Are Decisions about People? 84
Chapter 6: What You Are Looking For 89 Hard and Soft Skills 91 Crucial
Conversations 94 Emotional Intelligence 98 Trust 100 Chapter 7: Assembling
the Individuals for a Change Event 107 "Dunbar's Number" for Change Teams
108 The Right Mixtures of People 110 Roles on the Team 113 The Right Number
of Projects 120 The Project Management Human Capital Inventory 122 Do
People Make a Team? 122 Chapter 8: Converting Individuals into a Project
Implementation Team 125 Onboarding a Group 125 Beginning the Onboarding
Process: Day Zero 127 The Next Step: Day One 128 Decisions and Tracking 130
Passion and Enthusiasm 132 Alignment 134 Trust 135 Chapter 9: The First
Mile and Beyond 139 Index 145