Total Supply Chain Management - Basu, Ron; Wright, J. N.
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The latest book from a successful author team, this essential handbook provides the basic concepts, tools and techniques to support a supply chain excellence initiative. The book shows how to add value to an organisation through the optimum use of resources and supply chain elements and through the provision of improved customer satisfaction. Resources are defined as all available resources, whether owned or borrowed along the complete supply chain, from the supplier's supplier, through to the customer's customer. Specific supply chain issues and opportunities related to service industries,…mehr

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Produktbeschreibung
The latest book from a successful author team, this essential handbook provides the basic concepts, tools and techniques to support a supply chain excellence initiative.
The book shows how to add value to an organisation through the optimum use of resources and supply chain elements and through the provision of improved customer satisfaction. Resources are defined as all available resources, whether owned or borrowed along the complete supply chain, from the supplier's supplier, through to the customer's customer.
Specific supply chain issues and opportunities related to service industries, e-Supply Chain and emerging markets like India are key features of this book.
Presents an integrated approach to supply chain excellence driven by a cross-functional sales and operations plan
Essential handbook for those in Logistics, Purchasing, Planning and Distribution Management
Provides the fundamental concepts, tools and techniques to support a supply chain excellence initiative
Autorenporträt
Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney.
Professor Nevan Wright is a Principal Lecturer in Management with the Auckland University of Technology, New Zealand. He is also an associate member of faculty at Henley Management College. His previous experience includes General Manager in multinational companies and commissioned service in Royal NZ Air Force.