John Hayes

The Theory and Practice of Change Management

• Broschiertes Buch

Produktbeschreibung

John Hayes's bestselling textbook equips students with all the skills they will need as future managers to successfully diagnose the need for and implement change. It offers unrivalled breadth, covering all of the key theories, tools and techniques on organisational change. The book is underpinned by a theoretical framework based on a process model of change, which views change as a flexible, yet controlled sequence of events. Offering a strong practical orientation, the book is supported by a comprehensive selection of real-world examples and case studies, as well as 'Change Tools' that invite students to apply theories to real change scenarios. The book is ideal for final-year business undergraduates as well as MBA and postgraduate students who are taking modules in change management or organisational change. It is also well used by change practitioners and consultants.

Produktdetails

• Verlag: Macmillan Education
• 4. Aufl.
• Seitenzahl: 548
• Erscheinungstermin: 19. März 2014
• Englisch
• Abmessung: 245mm x 190mm x 29mm
• Gewicht: 1045g
• ISBN-13: 9781137275349
• ISBN-10: 1137275340
• Artikelnr.: 40308171

Autorenporträt

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK. John also helps to facilitate change in complex organizational settings and has worked for companies such as BP, Nestlé, National Australia Group and the US Army.

Inhaltsangabe

PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE.- 1. Process Models of Change.- 2. Leading Change: A Process Perspective.- 3. Patterns of Change.- PART II: RECOGNISING THE NEED FOR CHANGE.- 4. Recognising the Need or Opportunity for Change.- 5. Starting the Change.- 6. Building Change Relationships.- PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED.- 7. Diagnosis.- 8. Gathering and Interpreting Information.- PART IV: LEADING AND MANAGING THE PEOPLE ISSUES.- 9. The Role of Leadership in Change Management.- 10. Power, Politics and Stakeholder Management.- 11. Communicating Change.- 12. Motivating Others to Change.- 13. Supporting Others through Change.- PART V: PLANNING.- 14. Shaping Implementation Strategies.- 15. Developing a Change Plan.- 16. Types of Intervention.- 17. Action Research.- 18. Appreciative Inquiry.- 19. Training and Development.- 20. High Performance Development.- 21. Business Process Reengineering.- 22. Lean.- 23. Culture Profiling.- 24. Selecting Interventions.- PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS.- 25. Implementing Change.- 26. Reviewing and Keeping the Change on Track.- PART VII: SUSTAINING CHANGE.- 27. Making Change Stick.- 28. Spreading Change.- PART VIII: LEARNING.- 29. Individual and Collective Learning.- 30. Pulling it All Together: A Case Study.

Rezensionen

"This is a timely and significant development upon previous editions. Hayes's Theory and Practice of Change Management has morphed into an even more comprehensive yet more reader-friendly textbook. It adroitly blends theoretical insights, empirical evidence, experiential learning exercises and diagnostic tools that will enable students and practitioners to develop a layered understanding of change issues, recast in the light of current business imperatives and ways of managing within the new global economy. I have used previous editions of the book as the core text for my change management module and would gladly switch to this latest edition, which I would highly recommend to all my students." - Allan Ramdhony, Edinburgh Napier University, UK "The latest edition of Hayes' popular text continues to be relevant, substantive in its contents and replete with rich case examples and research translations that are brought to its readers in an accessible manner, using a lucid and student-friendly writing style." - Andrew Chan, City University, Hong Kong "This text is a comprehensive and well-written source on the subject of managing change. I would recommend it for academic study and for practical actions, as there is much to be taken from this contribution to a very important and relevant subject for today's business environment." - Dave Lees, University of Derby, UK "The Theory and Practice of Change Management is an excellent resource for both students and practitioners of change management. The book has been structured in a manner to provide opportunities for readers to question their own assumptions regarding change and the extent to which these differ from espoused theories. Through an emphases on both scholarly literature and contextual realities, the text offers a comprehensive and systemic understanding of how to conceptualize and lead the process of organizational change effectively." - Payyazhi Jayashree, University of Wollongong in Dubai, Dubai "Hayes is still a defining change management text. The student/practitioner is engaged right from the first page; drawn into an array of case studies and examples designed to help them grasp what change could mean in both theoretical and practical terms." - Tina Bass, Coventry University, UK "A pragmatic, thorough, and systematic guide to managing change replete with tools and examples. This textbook provides a thorough analysis of how organisational change can be understood and managed, using a central framework to trace a fundamental journey of steps in an intuitive, comprehensive way." - Tom Calvard, University of Edinburgh, UK