Judith Hale

The Performance Consultant's Fieldbook (eBook, ePUB)

Tools and Techniques for Improving Organizations and People

• Format: ePub

Produktbeschreibung

The Performance Consultant s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 304
• Erscheinungstermin: 10. November 2006
• Englisch
• ISBN-13: 9781118429624
• Artikelnr.: 37348322

Autorenporträt

Judith Hale, Ph.D., has been a consultant to management in the public and private sectors for over twenty-five years. She specializes in needs assessments, certification programs, evaluation protocols, training outsourcing, and the implementation of major interventions. She is a past president of ISPI and is on the faculty of ISPI's HPT Institute and Boise State's School of Engineering.

Inhaltsangabe

Figures. CD-ROM Contents. Preface. Introduction. Part One: Making the
Transition. 1. Performance Consulting. 2. The Transition. 3. Costs. 4.
Credibility and Influence. 5. Sustaining Change. Part Two: Performance
Consulting. 6. Environment and Norms. 7. Needs Assessment and Cause
Analysis. 8. Interventions. 9. Measuring Results. 10. Measuring People
Performance. Index. About the Author. How to Use the CD-ROM.