Stephen P. Olejniczak

Telecom For Dummies (eBook, ePUB)

• Format: ePub

Produktbeschreibung

Find out how to manage your telecom services and save your company money! * Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services * Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals * Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure * Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems * Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 384
• Erscheinungstermin: 21. Februar 2011
• Englisch
• ISBN-13: 9781118052778
• Artikelnr.: 37485636

Autorenporträt

Stephen Olejniczak is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.

Inhaltsangabe

Introduction. Part I: The ABCs of Telecom Service. Chapter 1: A Buyer's
Scoop on Telecom. Chapter 2: Making (And Living with) Telecom Decisions.
Chapter 3: Getting Around the Telecom Neighborhood. Part II: Reviewing
Telecom Products and Prices. Chapter 4: Understanding Dedicated Service
Requirements. Chapter 5: Meeting Toll-Free Service, the Red-Headed
Stepchild of Telecom. Chapter 6: Getting the Non-Accountant's Guide to Your
Phone Bill. Part III: Ordering and Setting Up Telecom Service. Chapter 7:
Ordering Regular Phone Lines and New Long-Distance Service. Chapter 8:
Ordering Dedicated Service. Chapter 9: Ordering Toll-Free Service. Chapter
10: Activating Your Dedicated Circuit and Toll-Free Numbers. Part IV:
Taking Care of Your Telecom System. Chapter 11: Maintaining Your Telecom
Services. Chapter 12: Troubleshooting Switched Network Issues. Chapter 13:
Troubleshooting Your Dedicated Circuits. Part V: What's Hot (Or Just Geeky)
in the Telecom World. Chapter 14: Transferring Data, Not Just Voice
Content. Chapter 15: Riding the Internet Wave: VoIP. Part VI: The Part of
Tens. Chapter 16: Ten Acronyms and What They Really Mean. Chapter 17: Ten
Troublesome Telecom Traits to Avoid. Chapter 18: Ten Places to Go for Hints
and Help. Appendix: Making a Loopback Plug.