Harold Kerzner

Project Management 2.0 (eBook, PDF)

Leveraging Tools, Distributed Collaboration, and Metrics for Project Success

• Format: PDF

Produktbeschreibung

PROJECT MANAGEMENT 2.0 MASTER PROJECT MANAGEMENT FOR A VIRTUAL WORLD In this full color guide, Project Management expert Harold Kerzner provides much needed guidance on today's changing project management mechanics, especially the growing importance of value metrics and key performance indicators. In Project Management 2.0, Kerzner explains how PM 2.0 offers better outcomes with a focus on new tools, better governance, and improved collaboration. Kerzner also compares various methodologies and examines how PM 2.0 facilitates problem solving and decision making. You'll find essential background on PM 2.0, as well as a detailed examination of web-based project management tools and how to use them. * Improve project governance and collaboration with stakeholders * Achieve more meaningful information reporting with KPIs, metrics, and dashboards * Discover easier ways for teams to work together from different locations * Gain an understanding of the project manager's role in strategic planning and portfolio management * Implement problem-solving and decision-making processes * Understand how to implement effective methodologies Project Management 2.0 explains PM 2.0 tools and techniques that managers, project team members, engineers, and consultants can start using now for improved project outcomes.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 336
• Erscheinungstermin: 19. Dezember 2014
• Englisch
• ISBN-13: 9781118991282
• Artikelnr.: 42045527

Autorenporträt

HAROLD KERZNER, MS, PHD, MBA, is Senior Executive Director for Project Management at the International Institute of Learning, Inc., a global learning solutions company offering professional training and consulting services. He has consulted for corporations worldwide, and is a recognized expert on project, program, and portfolio management; total quality management; and strategic planning.

Inhaltsangabe

Preface ix

Acknowledgment xi

Foreword xiii

Why this story makes sense xiv

Through the looking glass at a chaotic future xiv

Is it half empty or half full or just plain Complicated? Xvi

So what does all this mean to you? Xvii

Chapter 1 Project management 2.0 1

1.0 introduction: changing times 1

1.1 characteristics of pm 1.0 1

1.2 other critical issues with pm 1.0 2

1.3 project management 2.0 4

1.4 criticism of pm 2.0 7

1.5 project management 2.0 : technological blessing or curse? 7

1.6 policing pm 2.0 12

1.7 working with stakeholders in pm 2.0 13

1.8 finding the information 16

1.9 percent complete dilemma 17

1.10 information overload 18

1.11 customer satisfaction headache 18

1.12 determining project health 19

1.13 dashboard rules for displaying data 20

1.14 reduction in cost of paperwork 21

1.15 reduction in executive meddling 22

1.16 project management skills 23

1.17 contingency planning 23

Discussion questions 24

Chapter 2 A peek into the future of Project management 25

2.0 changing times 25

2.1 impact of recessions 25

2.2 executive view of project management 26

2.3 engagement project management 28

2.4 growth of more complex projects 30

2.5 need for additional metrics 31

2.6 new developments in project management 32

2.7 project manager's tool box 33

2.8 need for continuous improvement 34

2.9 conclusions 34

Discussion questions 34

Chapter 3 Understanding success And failure 37

3.0 introduction 37

3.1 project management--early years: 1945-1960 38

3.2 project management begins to grow: 1970-1985 39

3.3 growth in competing constraints 40

3.4 rule of inversion 42

3.5 growth in measurement techniques 43

3.6 trade-offs 44

3.7 putting together components of success 45

3.8 new definition of success 46

3.9 understanding project failure 47

3.10 causes of project failure 50

Discussion questions 52

Chapter 4 Value-driven Project management 53

4.0 introduction 53

4.1 understanding today's view of value 54

4.2 value modeling 56

4.3 value and leadership changes for pm 2.0 58

4.4 value-based trade-offs 62

4.5 need for value metrics 64

4.6 creating a value metric 64

4.7 displaying value metrics in a dashboard 71

4.8 selecting value attributes 72

4.9 additional complexities with value metrics 73

Discussion questions 76

Chapter 5 Growing importance of metrics With pm 2.0 77

5.0 introduction 77

5.1 enterprise resource planning 77

5.2 need for better project metrics 78

5.3 causes for lack of support for metrics Management 80

5.4 characteristics of a metric 81

5.5 metrics selection 82

5.6 key performance indicators 83

5.7 dashboards and scorecards 90

5.8 business intelligence 93

5.9 growth in dashboard information systems 93

5.10 selecting an infographics designer 94

5.11 project health check metrics 95

5.12 maintaining project's direction 99

5.13 metrics and virtual teams 99

5.14 metric mania 100

5.15 metric training sessions 101

5.16 metric owners 102

5.17 a nswering metric questions 103