Bennet Lientz, Kathryn Rea

Breakthrough IT Change Management (eBook, PDF)

• Format: PDF

Produktbeschreibung

This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works.
Readers will develop a change management strategy
that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.
The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 311
• Erscheinungstermin: 18. Februar 2004
• Englisch
• ISBN-13: 9781136426018
• Artikelnr.: 38266450

Autorenporträt

Bennet P. Lientz

Inhaltsangabe

Part 1 Select Your Change Management Strategy and Approach
Chapter 1 Introduction
Chapter 2 Dynamics of Change and Work
Chapter 3 Politics and the Resistance to Change
Chapter 4 Develop Your Change Goals and Strategy
Chapter 5 Prepare Your Change Management Framework
Part 2 Get Ready for Change
Chapter 6 Determine Activities for Change
Chapter 7 Collect Information on Today's Work
Chapter 8 Define Your Long-Term Solution and Quick Hits
Chapter 9 Develop Your Change Implementation Strategy
Chapter 10 Plan Ahead for Change
Part 3 Implement Change
Chapter 11 Get Quick Hit Results
Chapter 12 Carry Out Major Change
Chapter 13 Measure Results and Generate Enthusiasm and Support
Chapter 14 Prevent Deterioration and Expand the Change Effort
Part 4 Address Specific Situations and Issues
Chapter 15 Implement New Technology and Systems
Chapter 16 Achieve Success in E-Business
Chapter 17 Common Issues in Change Management