Section I. Public Health: Assessing and Monitoring Performance.- Chapter 1: Access to Medicines in Indian Public Hospitals and Management Issues (by Satarupa Bandyopadhyay, Arijita Dutta, Arpita Ghose ).- Chapter 2. Reproductive Health Services in Ethiopia (by Rajib Dasgupta, Narendra Kumar Arora, Damen Haile Mariam, Solomon Kumbi Hawas, Sanjay Chaturvedi, Ashok Patwari, Kalyan K. Ganguly ).- Chapter 3. Analysing the 2011 Columbian Health Reforms (by Oscar Bernal, Juan C. Forero ).- Chapter 4. Policy reform and governance in Philippine health regulatory system (by Maria Clarisa R. Sia, Oscar P. Ferrer ).- Section II. Infrastructure: Development and Delivery.- Chapter 5. Technology Diffusion: Case of Cloud Computing in India (by Ajith Kumar Vasudevan, Anand Kumar, R. K Mittal ).- Chapter 6. Unlocking Public Service Delivery Impediments for SMEs: Case of Fiji ( Salvin S. Nand ).- Chapter 7. Urban Mobility Trends in Indian Cities and its Implications ( Ashish Verma,S. Velmurugan, Sanjay Singh, Anjula Gurtoo, T.V. Ramanayya, Malvika Dixit ).- Chapter 8. Water Security: Assessing the Role of Reforms Related to Independent Regulatory Authorities in India (by Subodh Wagle, Sachin Warghade, Tejas Pol, Mandar Sathe ).- Section III. Administrative Capacity and Performance .- Chapter 9. Professionalization of the Medical Profession in the Russian Federation ( Daria Prisyazhnyuk ).- Chapter 10. Perceived Quality of Public Administration and Trust in Government Officials of the Philippines ( Joseph J. Capuno, Maria Melody S. Garcia ).- Chapter 11. Legal basis for Responsible Working of the Administration in the Republic of Macedonia ( Jadranka Denkova ).- Chapter 12. Accountability in the Karnataka State Police in India ( Meena Nair, K. Prabhakar, Prarthana Rao ).- Section IV. Rural and Marginalized Populations: Reach and Execution .- Chapter 13. Housing for orphans against the backdrop of social disparity in Russia ( Sergey Vinkov ).- Chapter 14. The Role of Agricultural Public Extension in a Private Led Technological Innovation ( RDT Baconguis, Linda Penalba, D. Elazegui and E. Dumayas ).- Chapter 15. Implementing a Cash Grant Program for the Homeless in Metro Manila, the Philippines ( Ada Aquino-Colico, Jungbu Ki ).- Chapter 16. Enhancing Credit Delivery Facilities to Support Farmer s Use of Technology ( Linda M. Peñalba, Merlyne M. Paunlagui ).- Chapter 17. Conclusion: Public Service Delivery - Emergent Essentials ( Anjula Gurtoo, Colin c. Williams ).