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Presents a practical application toward improving government services, arguing that theory-based empirical research can be an important source of fundamental, durable knowledge about how governance and policy management functions.

Produktbeschreibung
Presents a practical application toward improving government services, arguing that theory-based empirical research can be an important source of fundamental, durable knowledge about how governance and policy management functions.
Autorenporträt
Laurence E. Lynn, Jr., is Sydney Stein Jr. Professor of Public Management at the University of Chicago. Carolyn J. Heinrich is an assistant professor of public policy analysis at the University of North Carolina at Chapel Hill. Together they coedited Governance and Performance: New Perspectives (Georgetown, 2000). Carolyn J. Hill is assistant professor in the Georgetown Public Policy Institute at Georgetown University.