David Silverstein, Philip Samuel, Neil Decarlo

The Innovator's Toolkit (eBook, ePUB)

50+ Techniques for Predictable and Sustainable Organic Growth

• Format: ePub

Produktbeschreibung

A compendium of tools and techniques that every innovator needs The Innovator's Toolkit is an essential companion for every innovator, innovation team leader, operations manager, and corporate change agent who needs to drive organic growth. Written and presented in an easy-to-use reference format, the book helps users understand why, when, and how to apply each technique for maximum benefits and results. The fifty-plus tools and techniques in this book are organized around a framework for identifying innovation opportunities, generating new and unusual ideas, selecting the best ideas for further refinement, and implementing new solutions that better meet customer expectations. * This revised second edition includes significant updates to nearly two dozen techniques * Also offers several brand new techniques, including Idea Harvesting and Treatment, Seventy-six Standard Solutions, and Six Thinking Hats This updated and revised edition of The Innovator's Toolkit simply helps innovation leaders, managers, and specialists do their jobs better than ever before--giving them more confidence, greatly reducing the chance of expensive failures, and packing more practical innovation knowhow under one cover than ever before.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 432
• Erscheinungstermin: 12. Februar 2013
• Englisch
• ISBN-13: 9781118331873
• Artikelnr.: 37756692

Autorenporträt

DAVID SILVERSTEIN is founder/CEO of BMGI, an international firm specializing in innovation, performance improvement, and strategy. A highly regarded public speaker and executive coach, Silverstein has been featured in the Wall Street Journal, Worth magazine, Investor's Business Daily, ComputerWorld, Chief Learning Officer, Chief Executive, Forbes.com, and BusinessWeek. DR. PHILIP SAMUEL is Chief Innovation Officer of BMGI. A frequent public speaker and thought leader in the field of strategy and innovation, he has become a trusted advisor for executives in a variety of industries. Dr. Samuel is also coauthor of Design for Lean Six Sigma: A Holistic Approach to Design and Innovation (Wiley). NEIL DECARLO is a veteran author, editor, and publishing coach whose work has ranged from Lean Six Sigma to corporate finance to strategy--partnering with such firms as BMGI, McKinsey & Company, and many others. DeCarlo is also coauthor of the bestselling Six Sigma For Dummies (Wiley).

Inhaltsangabe

DOWNLOADABLE EXHIBITS xiii PREFACE xv INTRODUCTION xvii P A R T I Define
the Opportunity 1 TECHNIQUE 1 Jobs to be Done 3 Highlight the human need
you're trying to fulfill TECHNIQUE 2 Job Mapping 13 Determine how customers
are getting jobs done TECHNIQUE 3 Outcome Expectations 20 Give customers
more of what they desire TECHNIQUE 4 Value Quotient 27 Identify opportunity
gaps in the marketplace TECHNIQUE 5 Ethnography 34 Observe your customers
to uncover unarticulated needs TECHNIQUE 6 Scenario Planning 41 Paint
visions of possible change TECHNIQUE 7 Heuristic Redefinition 49 Draw a
picture of your system and its parts to focus ideation TECHNIQUE 8 Nine
Windows 57 Looking at your opportunity through nine different lenses
TECHNIQUE 9 Job Scoping 64 Broaden or narrow your innovation focus
TECHNIQUE 10 Stakeholder Management 68 Get key influencers involved and on
your side TECHNIQUE 11 Cognitive Style 74 Leverage the diversity of your
exploiters and explorers TECHNIQUE 12 Project Charter 82 Keep your
innovation team focused and on track TECHNIQUE 13 Innovation Financial
Management 90 Constantly improve your assumption-to-knowledge ratio P A R T
II Discover the Ideas 99 TECHNIQUE 14 Resource Optimization 101 Make sure
you use all available resources TECHNIQUE 15 Functional Analysis 108
Scrutinize your system for innovation TECHNIQUE 16 Trend Prediction 115
Learn from evolution's genetic code TECHNIQUE 17 Creative Challenge 125
Sacrifice the sacred cows TECHNIQUE 18 HIT Matrix 130 Compare existing
solutions to spark new breakthroughs TECHNIQUE 19 SCAMPER 133 Ask eight
important questions TECHNIQUE 20 Brainwriting 6-3-5 137 Encourage equal
opportunity ideation TECHNIQUE 21 Imaginary Brainstorming 140 Get silly for
the sake of creativity TECHNIQUE 22 Concept Tree 144 Leverage current ideas
to generate many ideas TECHNIQUE 23 Random Stimulus 147 Use an unrelated
picture or word to spawn new ideas TECHNIQUE 24 Provocation and Movement
153 Bust through the roadblocks in your thinking TECHNIQUE 25 Forced
Association 159 Hone in on solutions from other industries TECHNIQUE 26
Structured Abstraction 164 Guide your innovation using 40 proven principles
TECHNIQUE 27 Separation Principles 173 Split your innovation problem in
four ways TECHNIQUE 28 Substance Field Analysis 179 Learn how substances
interact with fields to form solutions TECHNIQUE 29 Biomimicry 189 Seek
nature's eons of experience to find answers TECHNIQUE 30 KJ Method 195
Group and organize ideas by their natural affinities TECHNIQUE 31 Idea
Sorting and Refinement 199 Organize and shape ideas to improve their yield
TECHNIQUE 32 Six Thinking Modes 206 Evaluate your solution ideas in six
different ways P A R T III Develop the Designs 215 TECHNIQUE 33 Functional
Requirements 217 Identify what customers want in your solution TECHNIQUE 34
Axiomatic Design 223 Transform what customers want into the best products
and services TECHNIQUE 35 Function Structure 231 Identify how the solution
functions in its whole and its parts TECHNIQUE 36 Morphological Matrix 236
Generate solution concepts by combining design alternatives TECHNIQUE 37
TILMAG 241 Pair ideal solution elements to create new design concepts
TECHNIQUE 38 Work Cell Design 245 Configure the workspace for flow and
optimization TECHNIQUE 39 Paired Comparison Analysis 253 Rank design
concepts against each other in pairs TECHNIQUE 40 Pugh Matrix 257 Evaluate
all your design concepts to create the invincible solution TECHNIQUE 41
Process Capability 262 Predict the performance of your new solution
TECHNIQUE 42 Robust Design 268 Make your design insensitive to
uncontrollable influences TECHNIQUE 43 Design Scorecards 273 Develop a
dashboard to track your design and its underlying processes TECHNIQUE 44
Design Failure Mode and Effects Analysis 285 Anticipate what can go wrong
with your solution before it does TECHNIQUE 45 Mistake Proofing 293 Install
measures to prevent human and system error TECHNIQUE 46 Discrete Event
Simulation 301 Visualize and test your innovation through computer modeling
TECHNIQUE 47 Rapid Prototyping 308 Make a fast 3D model of your solution to
explore its viability P A R T IV Demonstrate the Innovation 315 TECHNIQUE
48 Prototyping 317 Make a fully functioning model of your new product to
test and perfect it TECHNIQUE 49 Piloting 322 Implement your solution on a
limited basis to work out any problems TECHNIQUE 50 SIPOC Map 328 Identify
the key inputs and outputs of your process TECHNIQUE 51 Process Map/Value
Stream Map 333 Flesh out the details of your process TECHNIQUE 52
Measurement Systems Analysis 340 Make sure you know your measurements are
valid TECHNIQUE 53 Design of Experiments 348 Analyze input and output
variables to identify the critical few TECHNIQUE 54 Conjoint Analysis 354
Compare solution attributes to cull out customer preferences TECHNIQUE 55
Process Behavior Charts 360 Monitor process performance to keep the new
solution in control TECHNIQUE 56 Cause & Effect Diagram 367 Investigate the
root causes of performance problems TECHNIQUE 57 Cause & Effect Matrix 371
Identify the key input-output relationships in need of attention TECHNIQUE
58 Control Plan 374 Ensure that your new solution becomes commercialized as
planned ACKNOWLEDGMENTS 381 INDEX 383