John M. Jordan

Information, Technology, and Innovation (eBook, PDF)

Resources for Growth in a Connected World

• Format: PDF

Produktbeschreibung

A big-picture look at how the latest trends in information management and technology are impacting business models and innovation worldwide With all of the recent emphasis on "big data," analytics and visualization, and emerging technology architectures such as smartphone networks, social media, and cloud computing, the way we do business is undergoing rapid change. The right business model can create overnight sensations--think of Groupon, the iPad, or Facebook. At the same time, alternative models for organizing resources such as home schooling, Linux, or Kenya's Ushihidi tool transcend conventional business designs. Timely and visionary, Information, Technology, and the Future of Commerce looks at how the latest technology trends and their impact on human behavior are impacting business practices from recruitment through marketing, supply chains, and customer service. * Discusses information economics, human behavior, technology platforms, and other facts of contemporary life * Examines how humans organize resources and do work in the changing landscape * Provides case studies profiling how competitive advantage can be a direct result of innovative business models that exploit these trends Revealing why traditional strategy formulation is challenged by the realities of the connected world, Information, Technology, and the Future of Commerce ties technology to business and social environments in an approachable, informed manner with innovative, big-picture analysis of what's taking place now in information strategy and technology.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 416
• Erscheinungstermin: 23. Februar 2012
• Englisch
• ISBN-13: 9781118225981
• Artikelnr.: 37341845

Autorenporträt

JOHN M. JORDAN is a clinical professor in the Department of Supply Chain and Information Systems at the Smeal College of Business, Penn State University, where he teaches IT strategy to undergraduates, MBAs, and executives. His research focuses on emerging technologies and their impact on business strategy, design, and practice.

Inhaltsangabe

Preface xv Acknowledgments xix SECTION I FOUNDATIONS 1 CHAPTER 1
Introduction 3 Cognition 4 Innovation 6 The Macro Picture 8 Earthquakes
Every Year 11 Themes 18 We've Seen This Movie Before 21 Notes 23 CHAPTER 2
Demographics 25 Is There a "Net Generation"? 26 Digital Natives 28
Millennials at Work 29 Behavior and Expectations 30 Looking Ahead 30 Notes
33 CHAPTER 3 Behavioral Economics 35 Challenges to Economic Man 35
Behavioral Economics in a Networked Age 37 Looking Ahead 40 Notes 41
CHAPTER 4 Information Economics 43 Information Goods 44 Pricing
Information: Versioning and Bundling 46 Network Effects 48 Lock-in 49
Looking Ahead 50 Notes 55 CHAPTER 5 Platforms 57 Strategic Levers 60
Looking Ahead 63 Notes 63 CHAPTER 6 Power Laws and Their Implications 65 A
Bit of History 65 Long-Tail Successes 67 Cautionary Tales 67 Facts of Life
68 Implications 69 Looking Ahead 70 Notes 71 CHAPTER 7 Security and Risk 73
Landscape 73 Information Space Is Neither Average nor Normal 75 People
Systematically Misestimate Risk 76 Doing It Right 77 Looking Ahead 81 Notes
81 SECTION II WORK AND ORGANIZATION 83 CHAPTER 8 A Brief History of
Organizational Innovation 85 1776: Division of Labor 85 1860-1890:
Railroads and the Rise of Administration 86 1910: Scientific Management and
the Further Division of Labor 87 1930s: Alfred Sloan at General Motors 88
1937-1981: Transaction Costs 88 1980s: Economies of Scope and Core
Competencies 89 1995: Linux as "Commons-Based Peer Production" 90 2000:
Offshore 91 Looking Ahead 91 Notes 92 CHAPTER 9 Firms, Ecosystems, and
Collaboratives 93 Emerging Nonfirm Models 93 Distributed Capital 98 Looking
Ahead 100 Notes 101 CHAPTER 10 Government 103 The Biggest Employer 104
Government Hiring at a Crossroads 107 Inevitable Downsizing 108 Government
on the Technology Landscape 110 Looking Ahead 112 Notes 113 CHAPTER 11
Crowds 115 Crowdsourcing: Group Effort 115 Information Markets and Other
Crowd Wisdom 119 Varieties of Market Experience 122 Looking Ahead 123 Notes
124 CHAPTER 12 Mobility 127 Bottom Up 127 Search Costs 130 Supply Chain
Efficiency 130 Mobile Phone Industry Impact 131 Risk Mitigation 132 Apps
for Change 133 Looking Ahead 136 Notes 137 CHAPTER 13 Work 139 The Big
Picture: Macro Trends 139 Where 141 Outputs 143 Skills 144 Work 146 Looking
Ahead 149 Notes 150 CHAPTER 14 Productivity 153 Classic Productivity
Definitions 154 Services Productivity 155 Services Productivity and
Information Technology 156 Information Technology and Unemployment 158
Looking Ahead 159 Notes 160 SECTION III BUSINESS MODEL DISRUPTION 161
CHAPTER 15 Business Model Overview 163 Definition 164 Changing Minds,
Changing Models 165 Disruptive Innovation 166 Disruptive Innovation as
Paradigm Shift 168 Looking Ahead 168 Notes 169 CHAPTER 16 Data and
Communications 171 Evolution of the Incumbent Business Model, 1877-1996 171
Business Model Disruption, 1996-2010 174 Implications of "Stupid" Networks
177 Looking Ahead 178 Notes 178 CHAPTER 17 Software Business Models 179
Incumbent Model Pre-2000 179 Business Model Disruption after 1998 181
Looking Ahead 187 Notes 188 CHAPTER 18 Music Business Models 189 Incumbent
Model Pre-2000 189 Business Model Disruption Pre-Napster 192 Business Model
Disruption Post-Napster 194 Looking Ahead 197 Notes 198 CHAPTER 19 News 199
Incumbent Formula Pre-2005 199 Business Model Disruption 203 Looking Ahead
205 Notes 207 CHAPTER 20 Healthcare 209 Definitions 210 Healthcare as Car
Repair for People? 211 Following the Money 212 Where Information Technology
Can and Cannot Help 214 Disruptive Innovation 216 Looking Ahead 219 Notes
220 CHAPTER 21 Two Disruptions that Weren't 221 Retail 221 Real Estate 227
Notes 229 SECTION IV TECHNOLOGY LANDSCAPES 231 CHAPTER 22 Code 233
Intangibility 234 Fungibility 235 Code Embeds Value Judgments 236 Metadata
237 Social Metadata 238 Looking Ahead 240 Notes 241 CHAPTER 23 Sensors 243
Historical Roots 243 Ubiquity 244 Current Examples 246 Phones as Sensors
249 Looking Ahead 250 Notes 251 CHAPTER 24 The Internet and Other Networks
253 Legacy Telecom Network Principles 254 Defense Origins of the Internet
255 Internet Principles 257 Consequences of Internet Principles 259 Looking
Ahead 260 Notes 260 CHAPTER 25 Location Awareness 263 Variations on a Theme
265 Landmarks 266 Location, Mobility, and Identity 268 Looking Ahead 270
Notes 270 CHAPTER 26 Clouds 271 Both Technical and Economic Innovation 272
Cloud Computing and the Enterprise 273 The Cloud Will Change How Resources
Are Organized 275 Practical Considerations 276 Looking Ahead 278 Notes 278
CHAPTER 27 Wireless 281 Precedents 281 The Breakthrough 286 Looking Ahead
289 Notes 290 CHAPTER 28 Search 291 Why Search Matters: Context 291 The
Wide Reach of Search 294 Valuing Search 296 Looking Ahead 297 Notes 301
CHAPTER 29 Analytics 303 Why Now? 304 Practical Considerations: Why
Analytics Is Still Hard 308 Looking Ahead 309 Notes 310 CHAPTER 30
Information Visualization 311 Supply 311 Demand 311 Audience 312 Definition
and Purpose 312 Current State 313 Looking Ahead 316 Notes 317 SECTION V
SOME BIG QUESTIONS 319 CHAPTER 31 Identity and Privacy 321 Privacy 322
Scale 323 Invisibility 325 Identity 326 Looking Ahead 327 Notes 329 CHAPTER
32 Communications and Relationships 331 Connections 331 Networks 336
Creation 340 Looking Ahead 341 Notes 342 CHAPTER 33 Place, Space, and Time
343 Virtuality 345 Organizations 346 Automata 347 Implications 348 Looking
Ahead 349 Notes 350 CHAPTER 34 Conflict 351 Warfare between Nation-States
351 Non-Nation-State Actors 353 Emerging Offensive Weapons 357 Looking
Ahead 358 Notes 359 CHAPTER 35 Innovation 361 Amazon 361 Crowds 367 Looking
Ahead 369 Notes 370 CHAPTER 36 Information, Technology, and Innovation 371
Macro Issues 371 Globalization 372 Strategy 373 Organizations 380 Marketing
381 Supply Chains 385 The IT Shop 386 Implications 387 The Last Word . . .
388 Notes 388 About the Author 391 Index 393