Ingrid Bens

Advanced Facilitation Strategies (eBook, ePUB)

Tools and Techniques to Master Difficult Situations

• Format: ePub

Produktbeschreibung

From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors. Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to Become better at diagnosing facilitation assignments and creating effective process designs Broaden their repertoire of tools to make impromptu design changes whenever they are needed Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 272
• Erscheinungstermin: 15. Dezember 2010
• Englisch
• ISBN-13: 9781118046760
• Artikelnr.: 37348067

Autorenporträt

Ingrid Bens is a consultant, speaker, and trainer who specializes in facilitation skills, team building, conflict management, employee participation, and organizational change. She is a partner in the consulting firm Participative Dynamics.

Inhaltsangabe

Introduction. 1. Advanced Strategies Overview. 2. The Complexities of
Decision Making. 3. Conflict Management Strategies. 4. Consulting
Strategies for Facilitators. 5. Essential Processes for Facilitators.
References. About the Author. How to Use the Accompanying CD-ROM.