Implementation of an ERP System at a Service Company
Theodor Hautzendorfer
Broschiertes Buch

Implementation of an ERP System at a Service Company

Practical Example with Intercultural Background

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This paper deals with a practical example for the implementation of an Enterprise Resource Planning (ERP) system at a service company with intercultural background. The study aims at providing an assessment proposal on the most suitable ERP system for the case study company. The paper starts with a chapter on ERP systems. Firstly, general features, ERP system architecture and its advantages & disadvantages are presented. Case study specific characteristics regarding ERP systems are presented as well. In the next chapter, the concept of Business Process Management (BPM) is introduced. Apart fro...