Radical Organizational Change and Organizational Memory Systems
Nicholas J. Scalzo
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Radical Organizational Change and Organizational Memory Systems

What happens to tacit and explicit knowledge during organizational change

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In today s turbulent times, organizational leaders are reviewing how their organizations are run. Many use voluntary early retirement options (VEROs) and reductions-in-force (RIFs) to restructure their organization and address staff imbalances. One potential result is the loss of organization memory. As people leave, they may take the knowledge of how work is done. This research study explored the impact radical change initiatives such as large VEROs or RIFs have on the organizational memory system (OMS), specifically the tacit and explicit knowledge held by individuals. Findings identified ho...