Role of Tour Guides on Tourist Satisfaction and Re-visiting Intention
Mehmet Yavuz Cetinkaya
Broschiertes Buch

Role of Tour Guides on Tourist Satisfaction and Re-visiting Intention

A Research in Istanbul/Turkey

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The increase of leisure time and economic welfare level led people to travel and thus participate in tourism activities worldwide. As a result of the increase of the international tourism activities in recent years, the amount of tourism receipts that countries acquire increased significantly and tourism destinations found themselves in a harsh competitive atmosphere. In tourism industry in which customers' wishes, needs and expectations change every day, countries in macro-level and tourism enterprises in micro-level, which want to obtain share from international tourism pie and maintain thei...