Carol Fleming
Broschiertes Buch

The Serious Business of Small Talk

Becoming Fluent, Comfortable, and Charming [16 Pt Large Print Edition]

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You walk into a room full of strangers and you immediately freeze - wait, no you don't. Instead, you start some light, easy banter with the group of people closest to you. Then you move on to another group. At the end of the meeting or the conference or the party, you leave with a whole new set of connections. It's not an impossible dream. No communication skill is more important in the world than small talk, says communication coach Carol Fleming. It's how you negotiate the beginning of all relationships. What is more, Fleming reveals, contrary to what most people say, they actually love smal...