The Working Model
Using the Language of Work to Implement Work
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Langdon is a systems kind of guy who hates meetings, isn’t fond of working, and can’t stand work stupidity. As a worker sitting through tons of meetings that got little accomplished to improve work, he could have dropped out to become a guitar-playing hippie. Not his style though…instead he invented a system—a Language of WorkTM— that would allow everyone to see work quickly in the same way, and create good solutions together. Using the Language of Work Formula allowed emotional displays, political posturing, and irrelevant thoughts to disappear from the discus-sions. Instead, everyo...
Langdon is a systems kind of guy who hates meetings, isn’t fond of working, and can’t stand work stupidity. As a worker sitting through tons of meetings that got little accomplished to improve work, he could have dropped out to become a guitar-playing hippie. Not his style though…instead he invented a system—a Language of WorkTM— that would allow everyone to see work quickly in the same way, and create good solutions together. Using the Language of Work Formula allowed emotional displays, political posturing, and irrelevant thoughts to disappear from the discus-sions. Instead, everyone’s point of view became important. He and his business partner taught the Work Formula in 10 short minutes, then engaged clients to make clear models of work. The models of jobs and teams showed their working relationship to the entire enterprise. In response to this acceptance and on verge of retirement, the Lang-dons have produced The Work Trilogy— a legacy of practical knowledge and practice for executives, managers, and workers. The Working Model is written for individuals…in organizations big and small. It operationally shows how to understand and implement work at the individual job and team levels. Using a series of Work Analytic Tools workers can apply the Language of Work Formula to a variety of work issues, such as solving problems, planning projects, having meaningful performance reviews, developing a career, making job changes always in a state of continuous work improvement, and others. Workers aspiring to managerial responsibility will want to also read The Managing Model. This is a business book unlike any you have read before. Its approach is systematic and systemic. Its focus is on operational soundness. It is practical and concrete. You will be able to take charge of your own success at work.
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