Resolver Conflictos en el Trabajo y en Nuestra Vida = Resolving Conflicts on the Job and in Our Lives
Dale Carnegie
Broschiertes Buch

Resolver Conflictos en el Trabajo y en Nuestra Vida = Resolving Conflicts on the Job and in Our Lives

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This book prescribes the best approaches for effectively dealing with conflicts. Learn to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain poised when tension is high. Conflict itself is not bad,what is important it's how an individual manages conflict.