William B. Lee, Ph.D., is Associate Dean for Executive Education and Professor of Management Practice in the Jesse H. Jones Graduate School of Management at Rice University. He specializes in supply chain management, business processes, and the management of change in large, complex, global companies. Prior to joining Rice, Dr. Lee was President of Oliver Wight Management Consulting and was a partner with Deloitte & Touche. At D&T, he served as Director of Supply Chain Consulting, Partner-in-Charge of the Houston Consulting Practice, Director of Change Management Consulting, and National Partner for Education and Research. He also spent 10 years on the faculty of the College of Business Administration at the University of Houston and was chairman of the Department of Systems and Operations Management. Dr. Lee is the author of numerous books and dozens of articles and presentations. He has conducted executive education all over the world and holds a Ph.D. in Business Administration from the University of North Carolina at Chapel Hill. He also holds an MBA from Rollins College and a BSEE from Vanderbilt University. Michael Katzorke recently retired as Vice President--Supply Chain Management at Smiths Aerospace. Mike is a business process improvement professional with more than 20 years of leadership experience in operations, materials, manufacturing, quality, systems, and strategic supply chain management. Prior to joining Smiths, he was with Cessna Aircraft Company as Senior Vice President of Supply Chain Management. He has participated in and led the application of Malcolm Baldrige, Lean, and Six Sigma tools in integrated improvement processes at three Fortune 100 companies and is the co-author of the best-selling supply management book, Straight to the Bottom Line(R).
