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Produktbild: Breaking Digital Gridlock + Website

Breaking Digital Gridlock + Website Improving Your Bank's Digital Future by Making Technology Changes Now

37,99 €

inkl. gesetzl. MwSt., Versandkostenfrei

Lieferung nach Hause

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

13.03.2018

Verlag

John Wiley & Sons Inc

Seitenzahl

336

Maße (L/B/H)

23,1/15,5/3,6 cm

Gewicht

522 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-119-42195-5

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

13.03.2018

Verlag

John Wiley & Sons Inc

Seitenzahl

336

Maße (L/B/H)

23,1/15,5/3,6 cm

Gewicht

522 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-1-119-42195-5

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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Die Leseprobe wird geladen.
  • Produktbild: Breaking Digital Gridlock + Website
  • Foreword xi

    Preface xv

    Acknowledgments xxi

    Introduction xxiii

    Five Myths about Going Digital xxiii

    John's Story xxvi

    Part I Processes 1

    Chapter 1 How to Improve Internal Processes 3

    Regulatory Gridlock 3

    Regulatory Gridlock in Action 4

    The Risk Spectrum 5

    Flawed Bank Processes 7

    Continual Improvement 9

    Project Management 10

    Waterfall 10

    Agile 11

    When to Use Agile versus Waterfall 13

    In-house Staff and Outside Vendors 13

    Process Management 16

    Team Organization: Centers of Excellence 17

    Cultural Considerations 18

    Part II Technology 21

    Chapter 2 Tech Evolution versus Tech Revolution 23

    Evolutionary Technology 23

    Evolution in Banking 25

    True Revolution 27

    The Financial Revolution 29

    Chapter 3 The Cloud 35

    The Financial Cloud 36

    What Are You Afraid Of? 39

    It Is Hard to Control 39

    It Is Insecure 40

    Data Will Be Shared with Others 40

    It's Unreliable 41

    It's Super Expensive 41

    There Will Be Staff Cuts 42

    The Internet Could Go Down 43

    It Is a Direct Expense 43

    What about Our Data Center? 44

    The Cloud Won't Conform to Regulatory Needs 44

    The Cloud Kills Baby Seals 44

    Types of Cloud Services 45

    Infrastructure as a Service (IaaS) 45

    Software as a Service (SaaS) 46

    Platform as a Service (PaaS) 46

    Major Players in the Cloud 47

    Amazon Web Services 47

    Microsoft Azure 48

    Google Compute Engine 48

    Commonalities between Each of These Platforms 48

    How to Choose? 49

    Capital One in the Cloud 49

    Strategies for Moving to the Cloud 49

    Note 52

    Chapter 4 Artificial Intelligence 53

    Computers Will Be Trainable 53

    Machine Learning: Familiar Names 54

    Artificial Intelligence versus Intelligent Augmentation 56

    The AI Threat 67

    Notes 70

    Chapter 5 Application Programming Interface (API) 71

    Why Create an API? 71

    Getting Started 83

    For the Technology Organization 83

    For the Services Organization 83

    The Second Step 84

    The Third Step 84

    Chapter 6 Blockchain and Cryptocurrency 87

    Bitcoin: A Brief History 87

    Decentralization 88

    Security 90

    Blockchain 91

    Permissioned Networks 97

    How to Use a Distributed Ledger 99

    Part III Security 103

    Chapter 7 Sovereign Identity 105

    Trust Frameworks 110

    Encryption and Data Security 111

    Sovereign Identity in Practice 113

    Weaknesses in the Current Identity System 115

    Phishing 115

    EMV 115

    Consumer Privacy Concerns 116

    An Opportunity for Financial Institutions 116

    Note 123

    Chapter 8 The Hacker Threat 125

    The Artificial Intelligence Threat 127

    Planning for the Worst 128

    Operation Ababil 132

    DDoS Attacks 133

    Be Afraid When Things Are Down. Be Very Afraid When Things Are Going Well 134

    Security as a Process of Innovation 136

    The Equifax Breach 137

    Scenario Planning 141

    Scenario 1: NSA Backdoor 141

    Scenario 2: Ransomware 143

    Scenario 3: Cyber Infrastructure Attack 144

    Scenario 4: Internet of Things Breach 145

    Notes 147

    Part IV People 149

    Chapter 9 The Digital Change Is for Everyone 151

    Human Resources 151

    Remote Employees 151

    Evaluations 153

    Career Paths 153

    Incentives and Compensation 154

    Recruiting 154

    Training 155

    Dress Code 157

    Facilities 157

    Workspaces 158

    Wi-Fi 159

    Equipment 159

    Meet-ups 160

    Accounting: Software Depreciating 160

    Chapter 10 Who Can Break Gridlock? 165

    Common Symptoms of People Problems 168

    Lack of Consistency 168

    Cost and Time Overruns 168

    Human Solutions 169

    Chief Digital Officer (CDO) 169

    Chief Analytic Officer (CAO) 170

    Data Is Money 171

    Part V Culture 175

    Chapter 11 Culture and Innovation 177

    Where Does Culture Start? 178

    Culture Breakdowns 180

    Culture and Talent 181

    Steps to an Innovative Culture 185

    Collaboration 186

    Communications 188

    Rewards and Evaluations 191

    Achievement versus Alignment 191

    Notes 194

    Chapter 12 Culture and Technology 195

    A Tale of Two Cultures 195

    Having It Your Way-BYOP 200

    Part VI Strategy 205

    Chapter 13 The Long View 207

    The Problem: Banking and Financial Competitors 208

    Threats: The -tions 209

    Interchange Compression 209

    Cannibalization 211

    Digitization 212

    Mobilization 212

    Disintermediation 213

    The Reality of Change 213

    Changing Features or Services 215

    Cost 217

    Service 217

    Security 217

    Features 217

    How Solutions Can Fail 218

    Note 224

    Chapter 14 Digital Governance 225

    Review Proposed Products and Integration 228

    Change Control 229

    Review Security 229

    Accountability 229

    Business Continuity 230

    Schedule Approval 231

    Build versus Buy 231

    Final Approval on Recommended Vendors 232

    Data Governance 233

    Data Quality 236

    Data Security 238

    Data Duplication 238

    Data Engineering 239

    Chapter 15 Using Data Analytics 243

    Look Ahead 244

    Credit Card Usage 246

    Usage Monitoring 249

    Digital "Why" 101 250

    Digital Marketing 252

    Chapter 16 Big Data and the Zombie Apocalypse 259

    Apocalyptic Risk 261

    Staffing in an Apocalypse 261

    Creating Value 264

    Digital Insight and Intuition 265

    Data Is Valuable 266

    Data Is a Discipline 269

    Types of Analytics 273

    Note 278

    Conclusion 279

    Cultural Issues 281

    People Strategy 282

    Process Changes 283

    Technology 284

    Security 286

    About the Companion Website 289

    Index 291