Paul Falcone

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline and Termination

• Broschiertes Buch

Produktbeschreibung

As a manager, you dread having to deal with employee performance problems. This sanity-saving guide is your answer to making it as painless as possible.

Produktdetails

• Verlag: HarperCollins Focus
• Third Edition
• Seitenzahl: 482
• Erscheinungstermin: 6. Juli 2017
• Englisch
• Abmessung: 280mm x 216mm x 26mm
• Gewicht: 1204g
• ISBN-13: 9780814438558
• ISBN-10: 0814438555
• Artikelnr.: 47127372

Autorenporträt

Paul Falcone is an HR executive who has held senior-level positions with Paramount Pictures, Nickelodeon, and Time Warner. A long-time contributor to HR Magazine, he is the author of bestselling management books including 2600 Phrases for Effective Performance Reviews.

Inhaltsangabe

Introduction 1
Part I: Mastering the Write-Up Tool 5
CHAPTER 1 Progressive Discipline and Its Legal Considerations 7
CHAPTER 2 Disciplinary Levels, Subjects, and Prior Notifications 17
CHAPTER 3 Incident Descriptions and Performance Improvement Plans 33
CHAPTER 4 Consequences, Rebuttals, and Employee Acknowledgments 43
CHAPTER 5 Commonly Asked Questions and Practical Answers to Tricky Employee
Relations Issues 57
CHAPTER 6 About the 101 Sample Write-Ups 79
Part II: Disciplining the Probationary Employee 83
#1--3 Disciplining the Probationary Employee 85
#4--6 Disciplining the Probationary Employee: Extending the Length of
Probation 95
#7--9 Performance Problems That Arise Right After the New Hire's
Probationary Period Ends 104
Part III: Policy and Procedure Violations 113
#10 Inappropriate Interviewing Questions 115
#11, 12 Failure to Follow Departmental Policies and Procedures 118
#13 Excessive Personal Telephone Calls 124
#14 Software Piracy (Unauthorized Installation) 127
#15 Unauthorized Use of Company Equipment, Time, Materials, or Facilities
130
Bonus Sample--Lost Equipment 133
#16 Unauthorized Removal of Company Files 136
Bonus Sample--Employee Time Card Falsification 139
#17 Leaving the Work Site During a Regularly Scheduled Shift 143
#18 Working Unauthorized Overtime 146
#19 Disclosure of Confidential Information About the Company or Its
Customers 149
#20 Failure to Follow Company Dress Code 152
#21 Smoking on Company Grounds 155
#22 Unauthorized Release of References to Prospective Employers 158
#23 Email Misuse (Nonwork-Related Usage) 161
Bonus Sample--Email Misuse (Racially Influenced and Distasteful Messaging)
165
Bonus Sample--Personal Cell Phone Use 168
#24 Off-Duty Conduct and "Moonlighting" 171
Part IV: Performance Transgressions 175
#25--31 Substandard Work Performance 177
#32 Substandard Customer Service 201
#33, 34 Safety Infractions 204
#35 Lack of Sales Production 210
Bonus Sample--Substandard Sales Performance (Extension of Final Written
Warning) 213
#36, 37 Unwillingness to Perform Properly Assigned Work 217
#38 Recurring Negligence and Thoughtlessness 223
Bonus Sample: Improper Cash Handling (Dual Custody Violation) 226
#39, 40 Acts Resulting in Loss to the Employer 230
#41, 42 Slow or Inefficient Production 237
#43, 44 Failure to Observe Working Schedule, Including Rest and Lunch
Periods 243
#45 Sleeping on the Job (Written Warning) 249
Bonus Sample--Sleeping on the Job (Final Written Warning) 252
#46 Failure to Learn New Material During Training 255
Bonus Sample--Failure to Retain Information After Training 259
#47 High Error Factor and Scrap Rate 263
#48 Falsification of Employer Records 266
#49, 50 Lack of Communication with Supervisor 269
Bonus Sample--VP-Level Substandard Performance and Conduct 275
Bonus Sample--Unacceptable Skip-Level Findings (Director Level) 279
Bonus Sample--Substandard Project Management (Director Level) 283
Part V: Behavior and Conduct Infractions 287
#51 Profane Language in the Workplace and Insubordination 289
#52 Poor Attitude 293
#53 Insubordination 296
#54, 55 Insubordination and Substandard Work Performance 299
#56, 57 Misconduct, Fighting, and Horseplay 305
58--61 Sexual Harassment 311
#62 Creating an Intimidating Work Environment 323
Bonus Sample--Social Media Cyberbullying 326
#63 Veiled or Direct Threats of Violence 329
#64--66 Antagonistic Behavior Toward a Coworker 332
#67 Managerial Retaliation 341
#68--70 Intoxication During Work Hours 345
#71 Drug-Related Impairment During Work Hours 356
Bonus Sample--Failure to Disclose Coworker Inebriation 360
#72 Misuse of Power and Office 363
#73 Union Steward Abuse 366
#74 Character Assassination and Defamation 369
Bonus Sample--"Locker Room" Banter 372
Part VI: Absenteeism and Tardiness 375
Caution Regarding Restrictions Related to Disciplining or Terminating
Employees for Attendance and Tardiness 377
#75 Excessive, Unscheduled Absence: "No Fault" System 379
#76, 77 Excessive, Unscheduled Absence 382
#78, 79 Pattern of Excessive, Unscheduled Absence 388
#80 Excessive, Unscheduled Absence: "Excuse-Based" System 397
#81--83 Excessive Tardiness 400
Bonus Sample--FMLA Abuse: Failure to Provide Appropriate Medical
Documentation 409
Bonus Sample--FMLA Abuse: Failure to Follow the Terms of the Medical
Certification 413
Bonus Sample--FMLA Abuse: Failure to Consult HR Regarding Leave Request 418
Bonus Sample--Failure to Engage in the ADA Interactive Process 422
Part VII: Termination Notices 427
#84, 85 Discharge for Cause: Substandard Performance 429
#86 Employee Fails to Report to Work on First Day; Company Rescinds Its
Employment Offer 431
#87 Summary Discharge: Falsification of Company Records 432
#88 Summary Discharge: Employee Time Card Fraud 433
Bonus Sample--Supervisory Time Card Manipulation 434
#89 Summary Discharge: Loss of Current Weapons License 435
#90 Summary Discharge: Possession, Sale, or Being Under the Influence of
Alcohol or Illegal Substances 436
Bonus Sample--Medical Marijuana Misuse 437
#91 Summary Discharge: Failure to Pass Certification Exam 438
#92 Summary Discharge: Terminating an Employee Without Corporate Approval
439
#93 Summary Discharge: Misconduct at Company Holiday Party 440
#94 Summary Discharge: Threatening a Coworker with Bodily Harm 441
#95 Summary Discharge: Terminating the Probationary Employee 442
#96 Letter Confirming Acceptance of an Employee's Verbal Resignation 443
#97 Summary Discharge: Acceptance of Gratuities 444
#98 Summary Discharge: Insubordination (Inappropriate and Undermining
Behavior) 445
Bonus Sample--Insubordination (Violent Employee Reaction) 446
Bonus Sample--Social Media Misuse 447
#99 Secretarial Layoff: No Severance 448
#100 Director-Level Layoff, Including Severance Package, Outplacement, and
Appropriate Legal Release 449
#101 Job Abandonment 454
Index 455
Selected Additional Titles from the Society for Human Resources Management
(SHRM®) 461