"Operations and Supply Management", as the title
indicates, provides increased emphasis on supply chain management
in the 13th Edition. The 13th Edition continues its market leading
up-to-date coverage of service operations as well. The text
includes solved examples and problems, enough cases for MBA courses
to use without supplementing, and the industry leading technology
F. Robert Jacobs is currently department chairman at Indiana University. He has a PH.D from Ohio State and is past Vice President of the Decision Sciences Institute, Information Technology Coordinator for Decision Sciences Institute for 1997, as well as Associate Editor on the board of the Journal of Operations Management. Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute. Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.
Strategy and Sustainability 1.Operations and Supply Chain Management 2.Strategy and Sustainability 3.Product and Service Design Manufacturing, Services and Healthcare Processes 4.Strategic Capacity Management 4A.Learning Curves 5.Process Analysis 5A.Job Design and Work Measurement 6.Production Processes 6A.Facility Layout 7.Service Processes 7A.Waiting Line Analysis 8.Health Care Processes 9.Six-Sigma Quality 9A. Process Capability and Statistical Process Control 10.Projects Supply Chain Processes 11.Global Sourcing and Procurement 12.Location, Logistics and Distribution 13.Lean and Sustainable Supply Chains 13A. Operations Consulting and Reengineering Supply and Demand Planning 14.Enterprise Resource Planning Systems 15.Demand Management and Forecasting 16.Sales and Operations Planning 17.Inventory Control 18.Material Requirements Planning 19.Scheduling 19A. Simulation 20.Constraint Management Appendices A.Linear Programming Using the Excel Solver B.Operations Technology C.Financial Analysis D.Answers to Selected Problems E.Present Value Table F.Negative Exponential Distribution G.Areas of the Cumulative Standard Normal Distribution H. Uniformly Distributed Random Digits I.Interest Tables