What will it take to bring your organisation successfully into the
twenty-first century? The world's foremost expert on business
leadership distills twenty-five years of experience and wisdom
based on lessons he has learned from scores of organisations and
businesses to write this visionary guide. The result is a very
personal book that is at once inspiring, clear-headed, and filled
with important implications for the future. The pressures on
organisations to change will only increase over the next decades.
Yet the methods managers have used in the attempt to transform
their companies into stronger competitors - total quality
management, reeengineering, right sizing, restructing, cultural
change and turnarounds - routinely fall short, says Kotter, because
they fail to alter behaviour. Emphasising again and again, the
critical need for leadership to make change happen, Leading Change
provides the vicarious experience and positive role models for
leaders to emulate. The book identifies an eight-step process that
every company must go through to achieve its goal, and shows where
and how people - good people - often derail.
Table of contents:
Part I The Change Problem and Its Solution1 Transforming
Organizations: Why Firms Fail2 Successful Change and the Force that
Drives ItPart II The Eight-Stage Process3 Establishing a Sense of
Urgency4 Creating the Guiding Coalition5 Developing a Vision and
Strategy6 Communicating the Change Vision7 Empowering Employees for
Broad-Based Action8 Generating Short-Term Wins9 Consolidating Gains
and Producing More Change10 Anchoring New Approaches in the
CulturePart III Implications for the Twenty-first Century11 The
Organization of the Future12 Leadership and the Lifelong Learning
