Managing Crises: Expert Solutions to Everyday Challenges

Herausgeber: Review, Harvard Business

• Broschiertes Buch

Produktbeschreibung

Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster.

This book shows you how to:
- Avoid a crisis entirely
- Lay the groundwork for managing a crisis
- Know when a crisis is imminent
- Contain and resolve a crisis
- Learn from each crisis you've resolved

Produktdetails

• Pocket Mentor
• Verlag: Harvard Business Press / McGraw-Hill Professional
• Seitenzahl: 76
• Erscheinungstermin: April 2008
• Englisch
• Abmessung: 178mm x 126mm x 7mm
• Gewicht: 100g
• ISBN-13: 9781422122747
• ISBN-10: 1422122743
• Artikelnr.: 23098228

Autorenporträt

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.

Inhaltsangabe

Mentor's Message: The Power of Effective Crisis Management
Managing Crises: The Basics
What Is a Crisis?
Stage 1: Avoiding the Crisis
Stage 2: Preparing to Manage the Crisis
Stage 3: Recognizing the Crisis
Stage 4: Containing the Crisis
Stage 5: Resolving the Crisis
Stage 6: Learning from the Crisis
Tips and Tools