Facilities Management of the Offices of Growth Firms
How do growth firms handle their facilities
management (FM)? Managing the facilities of growth
firms requires a multitude of related activities and
skills in FM. In this book (originally a doctoral
dissertation) FM is rather regarded as a managerial
attitude (often the viewpoint of CEOs) than a
profession. Two relevant issues are investigated:
The first issue is: How do growth firms handle the FM
of their offices in successive phases of their
evolution? Phase models are analysed and elaborated
that describe the development of FM in growth firms
in various aspects. Conclusively a three phase model
is created: factotum, structure, and balance.
The second issue is: What patterns can be found
between FM of the offices of growth firms and their
location? A model reveals the dynamics of FM
depending on location and business cycles.
The created models are based on extensive analyses of
qualitative and quantitative studies at Chalmers
University of Technology in Gothenburg, from in-depth
studies of six growth firms, followed by a survey
that covers the whole of Sweden with a 40 % response
rate from 967 growth firms.
Paul Dettwiler has academic degrees of PhD, MBA, Master in Facilities Management and M Sc Arch. He is consultant and academic and has worked as associate professor at Helsinki University of Technology and now at Zurich University of Applied Sciences. Research fields: real estate, entrepreneurship, knowledge, service and facilities management.
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